Responsible Gaming

Play with Smart — iringit's Commitment to User Wellbeing

Enjoyable entertainment starts when you play within your own limits. iringit believes every Malaysian user deserves a safe, controlled, and stress-free gaming experience.

Important Notice

Gambling is entertainment, not a source of income. If gambling starts interfering with your daily life, finances, or relationships, please seek help immediately. iringit is strictly for users aged 18 and above.

iringit Self-Control Tools

Deposit Limit
Daily, weekly, or monthly
Play Time Limit
Automatic alerts when a limit is almost reached
Temporary Self-Break
24 hours, 7 days, or 30 days
Self-Exclusion
Block your account permanently or for a set period

Understanding Responsible Gaming

Responsible gaming means you enjoy gambling purely as entertainment — not as a way to earn income, solve financial problems, or escape life's pressures. This is the mindset we encourage in every iringit user in Malaysia.

Responsible gambling doesn't mean you can't play — it means you play with clear limits in place, understand the risks involved, and know when to stop. Once those limits are reached, you stop — even when luck seems to be on your side.

At iringit, we take this seriously — not only because it is a legal requirement, but because we genuinely care about the well-being of every user who trusts our platform with their time and money.

Traits of a Responsible Gambler

  • Setting a budget limit before you start playing and sticking to it without exception.
  • Only use disposable funds you can afford to lose — not savings, bill payments, or borrowed money.
  • Play for fun, not to chase losses or "break even" from previous losses.
  • Understanding that all casino games carry a house edge — winnings are never guaranteed.
  • Maintaining a healthy balance between play time and work, family, and social responsibilities.
  • Don't hesitate to seek help when you feel your self-control is starting to slip.

Six Tools iringit Provides to Protect You

All these tools can be activated directly from your iringit account settings — no special approval required, no waiting period.

Adjustable Deposit Limit

Set your own deposit limit for a daily (24-hour), weekly (7-day), or monthly (30-day) period. Once the limit is reached, the iringit system automatically blocks further deposits until that period ends. You can lower your limit at any time, but raising it requires a 24-hour waiting period as an additional safety measure.

Loss Limit

Beyond deposit limits, you can also set a maximum loss limit within a given period. Once your losses reach the set threshold, the iringit platform will prevent you from continuing to wager — giving you the breathing room you need to reconsider.

Play Time Limit

Control how long you can play in a single session or per day. iringit will send an in-app notification when your time is almost up, and automatically end the session when the limit is reached — keeping you from losing track of time.

Temporary Self-Break

Need a short break without fully closing your account? Activate the Self-Break feature for 24 hours, 7 days, 14 days, or 30 days. During the break period, you won't be able to log in or make any transactions on the iringit platform — giving you the space to rest and reassess.

Self-Exclusion

This is the most powerful tool in the iringit arsenal. Self-Exclusion lets you block access to the platform for a minimum of six months up to several years, or permanently. This decision cannot be reversed before the period ends — it is real protection for those who need it.

Account Activity Review

Review your full history of transactions, deposits, withdrawals, and game records at any time through the "Account History" section in the iringit app. This transparency helps you recognize your spending patterns and make smarter decisions.

Has Gambling Become a Problem for You?

Sometimes a person does not realise their gambling habits have crossed beyond ordinary entertainment. Here are some self-assessment questions to help you determine whether you need support. Answer honestly — this is just for you.

If you answer "Yes" to three or more of the questions below, it may be a sign that gambling is beginning to have a negative impact on your life. Please seek help immediately.

1

Have you ever gambled with money meant for bills, rent, or your family's basic needs?

2

Do you frequently think about gambling while doing other things, such as working or spending time with family?

3

Have you ever tried to cut back or stop gambling but failed despite your best intentions?

4

Do you gamble to "break even" or win back money lost in a previous session?

5

Do you hide your gambling habits from family members or people close to you?

6

Have you ever borrowed money, sold belongings, or done something against your values just to fund your gambling?

7

Has gambling caused arguments, stress, or problems in your personal or professional relationships?

How to Activate Protection Tools in Your iringit Account

Iringit designed these self-control tools to be easy to access and activate — no need to contact customer support or wait for approval. Everything can be done on your own in under two minutes.

Takes Effect Immediately: All limits and restrictions you activate take effect immediately — there is no waiting period for reductions. This ensures your protection starts the moment you need it.

1
Log In to Your iringit Account

Open the iringit mobile app or access it via the website. Log in using your username and password — or use biometric authentication if it has been enabled on your device.

2
Go to Account Settings

Tap the profile icon in the top-right corner of the app, then select "Account Settings" from the menu. You will find all self-control options listed under the "Responsible Gaming" section.

3
Choose the Tool You Need

Select the control tool you want to activate — deposit limits, play time limits, self-break, or self-exclusion. Each tool comes with a brief description of how it works.

4
Set Your Parameters and Confirm

Enter the desired limit value or duration, then confirm your selection. For self-exclusion, you will need to verify your identity via an OTP sent to your registered phone number as an additional security step.

5
Receive Confirmation and It Takes Effect

Once confirmed, your limits or restrictions take effect immediately. You'll receive a confirmation email to your registered address for your records. If you encounter any issues during this process, iringit support is available 24/7.

Recognise the Early Signs of a Gambling Problem

The earlier you identify these signs, the easier it is to get help before things become more serious.

Signs Within Yourself
  • Feeling an intense rush while gambling, or feeling anxious and restless when not gambling.
  • Needing to increase your wagering amount over time just to feel the same level of excitement.
  • Using gambling as an escape from personal problems, work stress, or other negative feelings.
  • Feeling guilty, ashamed, or distressed after a gambling session yet continuing the habit regardless.
Signs in Your Life
  • Unexplained financial difficulties — growing debt and declining savings with no clear reason.
  • Relationships with a partner, family, or friends start to suffer due to time spent gambling.
  • Declining work performance or attendance issues due to excessive focus on gambling.
  • Neglecting personal health — sleeping less, eating irregularly, and declining mental well-being.

Frequently Asked Questions About Responsible Gaming

We understand that some users may be unsure how these protection tools work or what to do when an issue arises. Here are answers to the questions we receive most often.

iringit support is here to help you 24 hours a day.

No. Self-exclusion is a commitment that cannot be reversed before the set period ends. This is an intentional design to provide you with genuine protection. Once the period expires, you'll receive a notification and can choose whether to extend the exclusion or apply to restore access through the established review process.

Your iringit account balance remains safe throughout your self-exclusion period. Your funds will not be lost or used. If you wish to withdraw your balance before or during the exclusion period, please contact iringit support and we will process your withdrawal once identity verification is complete.

Yes, you can apply to increase your deposit limit. However, any increase requires a minimum 24-hour waiting period before it takes effect — giving you time to reconsider the decision. Conversely, lowering your limit takes effect immediately. This principle is designed to encourage calmer, more responsible decision-making.

Yes. iringit understands that problem gambling affects not just the individual but the entire family. If you are a family member concerned about the gambling habits of someone close to you, contact the iringit support team. We can provide guidance on the steps available and connect you with the right support resources.

Step one: Activate Self-Exclusion in your iringit account immediately to block platform access. Step two: Contact iringit support via live chat — we will guide you through the next steps. Step three: Seek professional help from a qualified counsellor or therapist. Do not wait for the situation to get worse before taking action.

A Platform That Puts User Wellbeing First

Responsible gaming isn't just your responsibility — it's a shared commitment between you and iringit as a platform.

Support Team Training

Every iringit support agent undergoes specialized training to identify and assist users showing signs of problem gambling.

Proactive AI Detection

Iringit's AI system automatically monitors gameplay patterns and will reach out to users who show concerning behavioral changes.

Strict Age Verification

Iringit conducts strict age verification during registration and the KYC process to ensure no user under the age of 18 can access the platform.

Non-Judgmental Support

When you contact iringit support for responsible gaming concerns, you will be treated with full empathy and zero judgment.

PLAY SMART

Join iringit and Play in Full Control

Iringit provides a fun and responsible digital entertainment platform. With over 1,000 game options and integrated self-control tools, you can enjoy entertainment in a safe and controlled environment.

Free Self-Control Tools
24/7 Support
18+ Platform Only
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Need Immediate Help?

If you or someone you know is struggling with a gambling problem, do not wait. Activate self-exclusion in your iringit account immediately and contact us for further guidance.

You don't have to go through this alone. The bravest step is asking for help — and iringit is here for you.

Bahasa Melayu